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Clearing Your Cache & Cookies In Your Browser

Sometimes, when a website (like the Myn Portal) isn’t working properly — maybe it’s slow, not loading right, or showing old information — the problem could be with your browser’s cookies or cache.

This guide will explain what these are, why they matter, and how to fix common issues.

🍪 What Are Cookies?

  • Cookies are tiny files saved by websites on your computer.

  • They remember things like:

    • Your login details

    • What pages you visited

    • Your preferences (like language or theme)

Example: When a website remembers your username — that’s a cookie at work.

🧠 What Is Cache?

  • Cache is your browser’s memory for storing website parts (like images or buttons).

  • It helps pages load faster when you visit them again.

Example: If a logo loads quickly on a site you’ve visited before, it’s probably coming from the cache.

❓ Why Should You Clear Cache and Cookies?

Clearing cache and cookies can fix issues like:

  • Web pages not displaying correctly

  • A site showing old information

  • Slow performance or pages not loading at all

It’s a good first step when something on a website isn’t working right.

🔔 Note: Clearing cookies will sign you out of websites, and they may load a bit slower the first time after clearing.

🧼 How to Clear Cache and Cookies (Step-by-Step)

Choose your browser below for instructions:

  1. Google Chrome

  2. Mozilla Firefox

  3. Apple Safari

  4. Microsoft Edge

Each link will take you to simple steps for that browser. If you're unsure which one you use, look at the icon you click to open the internet — that's your browser.

🚪 Quick Tip: Use Private or Incognito Mode

If you're having trouble with a website and don’t want to clear your data yet, try this:

  1. Open a private browsing window (called "Incognito" in Chrome).

  2. Visit the website there.

This mode doesn’t use stored cookies, cache, or extensions, so it can help figure out if that’s the problem.

How to open a private/incognito window:

  • Chrome: Press Ctrl + Shift + N (Windows) or Command + Shift + N (Mac)

  • Firefox/Edge: Press Ctrl + Shift + P

  • Safari: Press Command + Shift + N

✅ In Summary

  • Cookies remember your info.

  • Cache helps pages load faster.

  • Clearing them can fix website issues like slow speed or weird layouts.

  • Try private mode to test before clearing everything.

By managing your browser’s stored data, you can keep the Myn Portal (and other websites) running smoothly!