How to Contact Myn Support

If you need help while using the Myn VMS Portal, there are two simple ways to contact the Myn Support Team:

• Email

• Live Chat

We’ll walk you through both options below.

Option 1: Contact Support by Email

This is a good choice if you prefer writing out your issue or want to include screenshots or extra details.

Steps to email Myn Support:

1. Open your email (like Gmail, Outlook, etc.).

2. Start a new message.

3. In the To field, type: support@myn.co.uk

4. In the Subject line, write a short title for your issue (e.g., "Problem logging in").

5. In the main message area, explain your problem clearly. You can include:

   • What you were trying to do

   • Any error messages you saw

   • Screenshots (if needed)

6. Click Send.

💡 Tip: Try to be as clear as possible so the support team can help you faster.

Option 2: Contact Support Through Live Chat

This is the quickest way to get help if you need answers right away.

Where to find the chat:

You can start a live chat from two places:

• Inside the Myn Portal

• On the Myn website at www.myn.co.uk

Steps to use Live Chat:

1. Look for the chat icon in the bottom right corner of the screen.

   

2. Click the chat icon.

3. A small window will open with some quick options (these will include common issues or topics).

4. Click on the topic that matches your problem.

   • If your issue is listed, follow the prompts.

   • If your issue is not listed, don’t worry — the chat will connect you to a real person who can help.

5. Type your message and send it — someone from the support team will reply shortly.

Still Need Help?

If you're not sure which option to choose, try Live Chat first. It's fast and easy!