Resetting Your Candidate Account Password
🔐 How to Reset or Update Your Myn Portal Password
If you're having trouble logging in or want to change your password, don’t worry — we’ll walk you through it step by step.
But first…
🧹 Before You Start: Clear Your Browser’s Cache and Cookies
Sometimes old data stored in your browser can cause problems with login or password resets. It's a good idea to clear this before you begin.
🚪 If You’re Not Logged In: How to Reset Your Password
Myn uses a passwordless login system, which means you don’t need a password to sign in most of the time.
🔑 Option 1: Use the Passwordless Login Link
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Go to the Myn Login page.
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Enter your email address.
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Click the “Login” button.
Myn will send you a special one-time login link directly to your email.
❗ If the Login Link Doesn’t Work: Reset Your Password
You can still reset your password manually. Here’s how:
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Go to the Myn Login page.
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Scroll to the bottom and click “Forgot your password?”
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Enter your email address.
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Check your email for a link to reset your password.
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Click the link and create a new, secure password.
💡 The reset link can only be used once, so make sure to complete the process in one go.
🔄 If You’re Already Logged In: How to Change Your Password
If you're already signed in to your account and want to update your password, follow these steps:
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Click your name in the bottom-left corner of the screen.
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Click the “Security” tab in the menu that appears.
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Choose the “Reset Password” option.
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Enter:
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Your current password
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Your new password
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Then confirm your new password
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Click “Update Password” to save the change.
🛠️ Need Help?
If anything doesn’t work as expected, just go back to the beginning and try again — especially if the reset link expired. You can also contact support@myn.co.uk if you continue to have trouble.