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Resetting Your Candidate Account Password

🔐 How to Reset or Update Your Myn Portal Password

If you're having trouble logging in or want to change your password, don’t worry — we’ll walk you through it step by step.

But first…


🧹 Before You Start: Clear Your Browser’s Cache and Cookies

Sometimes old data stored in your browser can cause problems with login or password resets. It's a good idea to clear this before you begin.


🚪 If You’re Not Logged In: How to Reset Your Password

Myn uses a passwordless login system, which means you don’t need a password to sign in most of the time.

🔑 Option 1: Use the Passwordless Login Link

  1. Go to the Myn Login page.

  2. Enter your email address.

  3. Click the “Login” button.

Myn will send you a special one-time login link directly to your email.


❗ If the Login Link Doesn’t Work: Reset Your Password

You can still reset your password manually. Here’s how:

  1. Go to the Myn Login page.

  2. Scroll to the bottom and click “Forgot your password?”

  3. Enter your email address.

  4. Check your email for a link to reset your password.

  5. Click the link and create a new, secure password.

💡 The reset link can only be used once, so make sure to complete the process in one go.


🔄 If You’re Already Logged In: How to Change Your Password

If you're already signed in to your account and want to update your password, follow these steps:

  1. Click your name in the bottom-left corner of the screen.

  2. Click the “Security” tab in the menu that appears.

  3. Choose the “Reset Password” option.

  4. Enter:

    • Your current password

    • Your new password

    • Then confirm your new password

  5. Click “Update Password” to save the change.


🛠️ Need Help?

If anything doesn’t work as expected, just go back to the beginning and try again — especially if the reset link expired. You can also contact support@myn.co.uk if you continue to have trouble.